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Patient Financials

As a physician-owned clinic, we understand medical billing and insurance can be confusing. We are a private business, without government taxes or grant dollars to keep our doors open, or to pay for medical technology. We do our best to operate efficiently and to work with insurance companies so that you may also get the benefit of your health insurance benefits. We know, that is NOT EASY! To help us in this effort, please ensure your insurance information is up to date at each visit and that Rapid City Medical Center is “in network” as a participating provider before scheduling.

For your convenience, RCMC provides you with easy access to pay your bills online, on the phone or by mail. Payments are due upon receipt.

Nonpayment of your account could result in your balance being sent to a collection agency. These cases require $150 towards your collections balance before you can schedule again with a provider. Thank you, for your attention to billing matters, which is tedious and time-consuming, but in being mindful of these tasks, we can offer you competitive pricing, which can sometimes be up to two-thirds less expensive than if received in a hospital-setting!

Pay a Bill Today

CALL: (605) 721-8499
Select option 1, no processing fees.
MAIL: with your statement stub
2820 Mt Rushmore Rd. Rapid City, SD 57701
Stop in: at any of our many locations

Contact Us:

If you have any questions or concerns regarding your billing, please reach out to our Patient Financial Services department for assistance. We are available by phone Monday-Friday from 8am-5pm.

Phone: 605-721-8499   
Email: [email protected]      
Mail: 2820 Mt Rushmore Road Rapid City, SD 57701
Payment Options

No Surprises Act

Centers for Medicare & Medicaid (CMS) has instituted regulations to protect patients from surprise medical bills. Click here for additional information.

More details on the No Surprises Act can be found at The No Surprises Act protects patients with insurance through an employer, individual health plan or Health Insurance Marketplace from balance billing for designated services. Patients with no insurance will be provided with a good faith estimate for pre-scheduled appointments.

No Surprises Act

Good Faith Estimates

Rapid City Medical Center works with most major insurance plans, including those with high deductibles. To ensure less financial stress, we have staff available to help answer your questions and to attempt to work you’re your insurance company to get answers on your insurance out-of-pocket costs.

Under the No Surprises Act, health care providers are required to give patients who do not have insurance, or who are not using insurance, with an estimate how much it will cost for non-emergency medical items and services. Our Patient Financial Counselor will provide you with an estimate of your costs.

Please contact our Patient Financial Counselor at 605-721-8499 with ample time before your visit for a proper analysis.

Payment Options


Don’t have insurance? It is still possible to receive quality healthcare to ensure healthy living. Rapid City Medical Center will provide uninsured patients with a Good Faith Estimate before services are performed. This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care episode of treatment.  The estimate is based on the information given at the time the estimate was created. 

Below we have listed some facts regarding the Good Faith Estimate process.

  • A deposit of $120.00 is needed for you to schedule.
  • Charges quoted on the Good Faith Estimate must be paid in full prior to receiving services.
  • Some service(s) may be subject to a 20% discount.
Payment Options

Frequently Asked Questions

What if I can’t pay my bill in full?

Rapid City Medical Center offers payment plans and financial assistance.

Who do I call if I have questions?

Please reach out to Patient Financial Services at 605-721-8499

What happens if I miss a payment?

You will receive one reminder, continued missed payments can result in the account being turned over to a collection agency.

How do I ask for an estimate for services?

Contact our Patient Financial Services Department at 605-721-8499

What are my payment options?

Rapid City Medical Center has adopted payment guidelines to help minimize the financial burden our patients may encounter while addressing their health needs. All balances will be evaluated within the below payment terms.
• 0% Interest
• 6 – 12 month time frame to pay
• First payment required within 30 days of receiving your first statement.

Rapid City Medical Center offers several options for making payments toward our interest free payment plans.

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