Rapid City Medical Center is pleased to have knowledgeable staff to help answer all your record request questions. You have the right to view and request a copy of your medical record, and it is our duty to provide education in obtaining this information
Requesting Your Records
RCMC can send records through a variety of methods including secure email and portal, mail, and fax. You choose what method is easiest for you.
Release of Information
To aid in the protection of your health information we ask you to sign a release of information, directing us where to send records and how you want to receive them. This one-page form can be filled out quickly and easily.
- Print and mail the release of information
- Pick up and/or return to any of our locations
- Complete online
- Email requests to our secure portal
- Complete online or download to print paper form by the following link.
We encourage you to use Rapid City Medical Center’s secure patient portal to review and print out your medical records. When utilizing thismethos you do not need to fill out a release of information.
Tips for accessing your portal:
- Click the above button
- Select View your health record
- Select Using Mobile Phone as your login option
- Enter the first and last name of the patient followed by their date of birth.
- Verify the last four of your cell number (this is the number on the account)
- Review the options for Medical Records in the left hand column
To comply with the Administrative Simplification Act component of HIPAA Privacy, to secure and maintain the confidentiality of Protected Health Information (PHI), maintain sensitive organizational information at Rapid City Medical Center and prevent and detect inappropriate and illegal uses and disclosures.
Rapid City Medical Center shall be responsible for implementation of the administrative requirements under the federal privacy rule.
Rapid City Medical Center will designate a privacy official to be responsible for the development and implementation of the policies and procedures of Rapid City Medical Center… [45 CFR 164.530(a)(1)(i)].
Frequently Asked Questions
The easiest/quickest way to complete the ROI form is online. There are multiple ways to do this. See our information page or call us at 605-721-8435 if you need help.
You or a representative who is on your HIPAA or Power of attorney paperwork.
oThere is no charge for patient-initiated record requests or the sharing of records for continued care.
The estates representative or Power of Attorney on file may request.
HIPAA Privacy Rule indicates providers have 30 days to deliver records from the date of your request. However, Rapid City Medical Center strives to complete record request in a timely manner. Please allow a minimum of 3-5 days for processing.