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Medical Records

Rapid City Medical Center is pleased to have knowledgeable staff to help answer all your record request questions. You have the right to view and request a copy of your medical record, and it is our duty to provide education in obtaining this information

Requesting Your Records

RCMC can send records through a variety of methods including secure email and portal, mail, and fax.  You choose what method is easiest for you.

Release of Information

To aid in the protection of your health information we ask you to sign a release of information, directing us where to send records and how you want to receive them. This one-page form can be filled out quickly and easily.

You may:

  • Print and mail the release of information
  • Pick up and/or return to any of our locations
  • Complete online
  • Email requests to our secure portal
  • Complete online or download to print paper form by the following link.

Patient Portal

We encourage you to use Rapid City Medical Center’s secure patient portal to review and print out your medical records. When utilizing thismethos you do not need to fill out a release of information.

Tips for accessing your portal:

  • Click the above button
  • Select View your health record
  • Select Using Mobile Phone as your login option
  • Enter the first and last name of the patient followed by their date of birth.
  • Verify the last four of your cell number (this is the number on the account)
  • Review the options for Medical Records in the left hand column

Privacy Policy

Purpose

To comply with the Administrative Simplification Act component of HIPAA Privacy, to secure and maintain the confidentiality of Protected Health Information (PHI), maintain sensitive organizational information at Rapid City Medical Center and prevent and detect inappropriate and illegal uses and disclosures.

Policy

Rapid City Medical Center shall be responsible for implementation of the administrative requirements under the federal privacy rule.

Rapid City Medical Center will designate a privacy official to be responsible for the development and implementation of the policies and procedures of Rapid City Medical Center… [45 CFR 164.530(a)(1)(i)].

HIPAA

This Notice describes how health information about you may be used and disclosed and how you can get access to this information. PLEASE REVIEW IT CAREFULLY. Rapid City Medical Center, LLP (referred to as “practice” or “we”) is required by law to maintain the privacy of your health information and to provide you with notice of its legal duties and privacy practices with respect to your health information.  If you have questions about any part of this notice or if you want more information about the privacy practices at Rapid City Medical Center, LLP, please contact:
Rapid City Medical Center CEO or Rapid City Medical Center Privacy Officer
605-342-3280
2820 Mt. Rushmore Road
Rapid City, SD  57701

Frequently Asked Questions

How do I request a copy of my records?

The easiest/quickest way to complete the ROI form is online. There are multiple ways to do this. See our information page or call us at 605-721-8435 if you need help.

Who can sign the authorization form?

You or a representative who is on your HIPAA or Power of attorney paperwork.

How much does it cost to get medical records?

oThere is no charge for patient-initiated record requests or the sharing of records for continued care.

How do I get medical records for a deceased patient?

The estates representative or Power of Attorney on file may request.

How long does it take to get my records?

HIPAA Privacy Rule indicates providers have 30 days to deliver records from the date of your request. However, Rapid City Medical Center strives to complete record request in a timely manner. Please allow a minimum of 3-5 days for processing.

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